Shipping policy
Shipment Processing Time
All orders are processed within 0–7 business days. Orders are not shipped or delivered on weekends or holidays.
We are currently experiencing a high volume of orders — shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
The tracking number will be active within 24 hours of receiving the confirmation email.
Damages
Quantumgainz.com is not liable for any products damaged or lost during shipping. If you receive your order in a damaged condition, please contact the shipment carrier directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim with the carrier.
Our Commitment
Thank you for choosing Quantumgainz.com. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our products.
